I can't watch local channels after buying a Samsung TV

[hayley3]

Please help me, I am desperate.
I just want to find SOURCE so I can change to TV and watch my local channels.
Samsung says I only have one channel when I have a $700 rooftop antenna that gives me all the local channels.
I removed the TV app from the list but I cannot change input...

thanks in advance,
Cheryl who is desperate lol

 

[stdragon]

Has this antenna worked previously with another TV? Do you have a separate decoder box that your antenna connects to, then you connect the decoder box to the TV? Or, is the antenna connecting to your TV via a standard coax type threaded connection that you screw on?

 

[hayley3]

Yes it worked with my Emerson HDTV. I just changed the source to tv and watched tv. The antenna is attached via a coax cable.

 

[bignastyid]

You likely need to go into the TVs settings and do a channel scan.

 

[hayley3]

There is no "channel scan"

 

[bignastyid]

What model is the TV.

 

[hayley3]

I did find Broadcasting menu and under that is Auto Program which does a scan and finds one channel ...so thanks but how do I fix that..I have 5 channels not just one. It's a Samsung 6300 series.

 

[hayley3]

One thing I did notice was it gave my location as a different city. I wonder if there's anyway to change that and if it would even help.

 

[hayley3]

Also there are other channels in the channel guide but it bypasses them all. Edited to add: I removed the Roku and my daughter's nintendo switch and now I can scroll through the channel guide. But I am missing major channels , cbs and nbc.

 

[hayley3]

I read that if you turn off the internet to the tv you can get your channels back but how do I do that. I tried and it won't let me.

 

[J_E_D_70]

Looks like you go to broadcast section then expert settings and manually scan on a station you know is there.

Also, double check to make sure your model only has one coax in, not one for cable and one for antenna.

 

[hayley3]

All the channels are listed in the guide now but CBS and NBC say I have no signal when I press on the channel guide program it is showing.
There is no "Expert Settings" under broadcasting only in audio.
There's only one coax in.

 

[hayley3]

Help me turn off the internet connection...I don't need it to scan my channels...

 

[hayley3]

If I could find the device on my router I can stop my wifi signal to it but how do I find out the name of it?

 

[hayley3]

I am really ****** that I can't get the channels I was getting on an Emerson tv. I will be calling Samsung but it will probably be for nothing.

 

[stdragon]

What's the exact model? It should say on the back sticker

 

[hayley3]

un40mu6300f

 

[stdragon]

Settings --> Broadcasting --> Auto Program

The manual is in link below.

http/downloadcenter.samsung.com/content/UM/201801/20180123102314699/ENG_US_KTMATSCL-3.0.8.pdf

 

[hayley3]

The issue is sometimes the scan picks up the channels and sometimes it doesn't. Even if it picks them up, when I select them it says they are not there although it found them.

 

[stdragon]

It's possible that the Samsung TV is choosing to not automatically add a channel based on a weak signal strength from the antenna. This isn't a failing of the antenna insomuch as the Samsung setting a higher qualification for what constitutes a channel based on how well the signal is received.

If you can add the channel manually as a favorite, at least that would provide a manual means to complete your list.