I fell my laptop and what do I do

Lyndon Meyor

Estimable
Apr 8, 2015
8
0
4,510
I just fell my laptop its one of the Samsung Ultrabook Series. And I have searched through out the internet and did what they did. Then I backed up my files. Now I can hear a little weird grindling sound or scratching sound on the area where the internal drive is. I compared i to my sisters laptop (that wasnt broken) and I also heard the sound. You can only hear the sound when you place your ear to the area. What should I do? should I go directly to the service center? or what?
 

ffg7

Splendid
Moderator
yes as it can damage or destroy a hard drive. had that happen to a customer & she lost all her data. do a scandisk to check for errors especially bad sectors that might now exist because of the fall. if bad sectors found then get a new hard drive.
 

Lyndon Meyor

Estimable
Apr 8, 2015
8
0
4,510


How can I run a scandisk tho?

 

Lyndon Meyor

Estimable
Apr 8, 2015
8
0
4,510
gotta sleep. Its already 11;56 PM in here. Im hoping to get the solution from you. If im not mistaken were in a different timezone, thank you for replying :) Just leave a message i will read it tommorow. Thank you :)
 

ffg7

Splendid
Moderator
goto to my computer or windows explorer not internet explorer & right click on the c:drive. a menu popsup so left click on properties then the tools tab. click on check now for error checking & make certain both boxes have checkmarks in them. you'll have to restart the laptop so it can do it's scan that can take a couple of hours so just keep an eye on it. has to go thru 5 stages.
 

Lyndon Meyor

Estimable
Apr 8, 2015
8
0
4,510
yeah it was red and white combination static on the screen after I picked it up. And yesterday while im using it, theres a black static on the screen then I just long pressed the power button to turn it off. And then I turn it on, everything's normal tho. What am I experiencing?