I have 2 graphics cards showing in device manager where it says they both work but when I open radeon settings it doesn't work

[robinsfinley]

Graphics card not showing up

I have a laptop with AMD R7 M260 but also in the device manager it says i have R5 Graphics. I assumed one of them is built in but then the R7(which I assumed was better?) doesn't show up and isn't used. Device manager say they're both working properly. Please help.

 

[HamBown81]

Similar threads here:

http://www.tomshardware.com/answers/id-3274758/amd-radeon-graphics-amd-radeon-m260-2gb-switchable-graphics.html
http://www.tomsguide.com/answers/id-2822328/amd-radeon-m260-problem.html
https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Why-R7-M260-does-not-work/td-p/5658620

EDIT: Also some further info here https://support.hp.com/us-en/document/c03048333