I have an rca windows pc mini thing or something and I’ve tried over and over to do the hard reset or the safe mode thing an

[sag11281988]

I need help to wipe this baby clean! Just bought it for my baby and she hasn’t been able to use it even once yet!

 

[webworkings]

If it is that new and not working correctly, you need to take it back and have them give you a functioning one.