I just bought a new headset with a single audio/mic cord, and my laptop only has one audio/mic combo jack, but mic doesnt work

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Cowmanben

Estimable
Sep 6, 2014
7
0
4,510
I just bought a brand new Bose QuietComfort 15 headset, and it comes with only one cord for both audio and microphone. My asus laptop only has one audio/mic combo jack. When I plug my headset into the jack the microphone doesn't pick up sound or even show that it is present. The only mic that is shown is the internal laptop mic. If anyone knows how to fix this please help!
 
Solution
These headphones come with two cords, make sure you are using the one with a microphone.
Check that the 3.5mm plug has 4 metal sections rather than three.
Check that the plug is connected all the way in, the microphone input is the connection closest to the cord and hence the one most likely to stick out.
Are you sure the jack on your laptop is combined headphone and microphone?

GamingBeatzYT

Commendable
Jun 22, 2016
2
0
1,510
1.First put in the mic if you want to use the mic feature( thats what i did)
2.Right click on the realtek sound manager thing and go to sound manager
3.go to the microphone settings
4.right click on the small black ball/circle and select connector retasking
5. select the option you have plugged in(for me it is my mic so i chose mic)
6.VOALLA YOU ARE FINISHED AND IT WILL NOW RECOGNISE THE HEADSET MIC AS REALTEK STANDARD MIC
 

tohSeciN

Commendable
Jul 16, 2016
1
0
1,510


im in realtek audio manager and i plugged in my headset and set it as a mic, the mic now works.
i still cant get sound working
i followed your steps but and you lost me at go to sound manager, im not sure where that is or the microphone settings.
 

GamingBeatzYT

Commendable
Jun 22, 2016
2
0
1,510



myself i had to use the mic on it self my solution is only to change the headset to mic but i have beats studios and they have one plug and 4 rings but my laptop reads only headset but i bought a mic and headset headphones but realised i cant find a 2 headset and mic to usb jack so i plugged in the mic and played in my surround sound. i dont know to to combine the two
 

Ariel_Z

Commendable
Aug 17, 2016
1
0
1,510


I have similar issue HP Pro Book with combo jack input (marked with headphones + mic) with DTS sound+ software installed and Plantronics headphones with one jack (3 sections jack).

None of the above has worked for me. I can set multi-streaming in dts sound+ software, but then when I switch on headphones in audio manager it switches back to disable. On all of the settings I tried only one headphone channel is working, mic is not working at all. Cannot enable mic in audio manager. Any ideas how to solve?
 

Peanut85

Commendable
Dec 16, 2016
1
0
1,510
This is not a software issue but a hardward issue.

If your headphone is Apple compatible (works on an iphone) it use the CTIA 3.5mm Audio Jack format. You PC uses the OMTP (Android format). So you need a converter. 5$ on Amazon !

https://www.amazon.com/gp/product/B01I50B3O8/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

Worked for me.
I know can use my iPhone compatible Bose quiet confort earplug with on my Laptop and bose sound and Mic work fine.

 
Jul 9, 2018
1
0
10
For everyone who has realtek i have an answer! Go into your search bar, and search Audio Manager, click on it. If you get something like this https://gyazo.com/e51fbeecb9094845682da9741bd85c60 Click on the folder icon on the right and then click on enable popup dialogue... And then OK. Re plug in your headphones and then click on headset when the dialogue pops up. This should enable both the mic and sound! Hope it works for anyone having problems.