I Need Help please!

[tenukpcgame]

Hi all,

I dont know which forum i want to ask for help but i think this is the closet one.
I have an email send yesterday:

From: Mailbox Security Team
Sent: Wednesday, 10 October, 2018 5:55 PM
To: <I delete this afraid if someone spam..This is user email>
Subject: [System Warning-<User Email>]



Dear mailbox user: (User Email),

This is to notify you for the final time that we have stopped processing incoming emails on your account since you have refused to UPDATE your mailbox account, and we might be force to shutdown your mailbox account if this notice is ignored by you as usual.Please take a second to secure your account below....

UPDATE HERE<<<< This is button



Your security is our primary concerned.
Regards.
Mailbox Security Team


Before this email,We also get the same email from them to update the mailbox,Also said that user mailbox full.This is clearly fake right?? No such administrator from email server force us to update like this.

The mailbox security email is this one > info@verify-att.com.And i dunt understand what need i hve to update the mailbox??

 

[volkgren]

Looks like phishing spam.

*Update: Which means DO NOT CLICK on the link. Just DELETE the email.

 

[tenukpcgame]

Looks like phishing spam.

But this look real because i ignore the first email...Email work fine until this thing appear and regarding to user, its stop the incoming email..

So i confuse now either this real or not.

 

[volkgren]

I'd put money on it not being real. It looks nothing like a professional email. It looks everything like a phishing email.

With a signature like "Mailbox Security Team" and nothing else, no name, no company or organization. That's definitely not real.

 

[smorizio]

as it att email fo you have att as an isp or your phones. if you do uses there online or phone support. they can tell you if it a true email and help you fix your account. most times when they say update they talking about changing the password to something hard to break into there email accounts.

 

[volkgren]

as it att email fo you have att as an isp or your phones. if you do uses there online or phone support. they can tell you if it a true email and help you fix your account. most times when they say update they talking about changing the password to something hard to break into there email accounts.

You could certainly ask AT&T if the email is legitimate. But, I have NEVER had AT&T ask me to change my password or send me anything like that email above and I've been an AT&T customer for around 10 years.

 

[schwatzz]

MERGED QUESTION
Question from tenukpcgame : "Again??How to block it?"

Hi all,

Yesterday i already post something similar in this forum regarding email. Now happen again but this one i know it's not real. How to block this thing if they(scammer/hacker) use our own email to send mail. like this example:

----- Original Message -----
From: <User Email> From own email
To: <User Email> to own email (How they do that??)
Sent: Saturday, October 13, 2018 7:08 AM
Subject: User Email was hacked


> Hello User Email
>
> My nickname in darknet is gallagher49.
> I'll begin by saying that I hacked this mailbox (please look on 'from' in
> your header) more than six months ago,
> through it I infected your operating system with a virus (trojan) created
> by me and have been monitoring you for a long time.
>
> Even if you changed the password after that - it does not matter, my virus
> intercepted all the caching data on your computer
> and automatically saved access for me.
>
> I have access to all your accounts, social networks, email, browsing
> history.
> Accordingly, I have the data of all your contacts, files from your
> computer, photos and videos.
>
> I was most struck by the intimate content sites that you occasionally
> visit.
> You have a very wild imagination, I tell you!
>
> During your pastime and entertainment there, I took screenshot through the
> camera of your device, synchronizing with what you are watching.
> Oh my god! You are so funny and excited!
>
> I think that you do not want all your contacts to get these files, right?
> If you are of the same opinion, then I think that $500 is quite a fair
> price to destroy the dirt I created.
>
> Send the above amount on my bitcoin wallet:
> <Bitcoin Wallet ID removed by moderator>
> As soon as the above amount is received, I guarantee that the data will be
> deleted, I do not need it.
>
> Otherwise, these files and history of visiting sites will get all your
> contacts from your device.
> Also, I'll send to everyone your contact access to your email and access
> logs, I have carefully saved it!
>
> Since reading this letter you have 48 hours!
> After your reading this message, I'll receive an automatic notification
> that you have seen the letter.
>
> I hope I taught you a good lesson.
> Do not be so nonchalant, please visit only to proven resources, and don't
> enter your passwords anywhere!
> Good luck!
>
>
> ---
> This email has been checked for viruses by AVG.
> https/www.avg.com
>

My question is how they do that? I mean using a user email to send to user own email.This one is not real right?

It's a scam. You can set the sent "from" and "reply to" addresses to anything you want. They send these emails by the thousands.

Complete scam. They most likely haven't hacked your computer and are just preying on people.