in network calling

[Guest]

Archived from groups: alt.cellular.verizon (More info?)

why is it today anybody whos called me it added peak minutes. and nothing
to my in network calling. everyone who called me is a verzon customer and
there name showed up on my phone. does it take awile for it to calculate
the minutes corecctly or what

 

[Guest]

Archived from groups: alt.cellular.verizon (More info?)

"FF8" <destinywlf@hotmail.com> wrote in message
news:GvBqc.23932$qA.2747693@attbi_s51...
> why is it today anybody whos called me it added peak minutes. and nothing
> to my in network calling. everyone who called me is a verzon customer and
> there name showed up on my phone. does it take awile for it to calculate
> the minutes corecctly or what
>
>

You have to make sure its on your account. For some its included in their
new plans for others it costs $10 etc.
Call and find out if it is on your account.

Elector

 

[Guest]

Archived from groups: alt.cellular.verizon (More info?)

FF8 wrote:
> why is it today anybody whos called me it added peak minutes. and nothing
> to my in network calling. everyone who called me is a verzon customer and
> there name showed up on my phone. does it take awile for it to calculate
> the minutes corecctly or what

Yes, it does take time. LNP has made the task more difficult since the
entire db has to be searched now instead of the old AC plus prefix. VZW
doesn't seem to do this with every #MIN report. I have found that I get
better reports late at night and now habitually call just after midnight.
My hunch is that they may skip the IN search when the servers are stretched.

I found out Tuesday night that my IN-network minutes had been removed Sunday
afternoon by a rep that made an error setting up a new phone. I was assured
that they would be adjusted retroactively to the date of the error. I'm not
sure yet whether #MIN will pick up the correction eventually or if it will
only be fixed when I'm billed.

--
Slobby Don

 

[Guest]

Archived from groups: alt.cellular.verizon (More info?)

>
> You have to make sure its on your account. For some its included in their
> new plans for others it costs $10 etc.
> Call and find out if it is on your account.
>
> Elector

You can also find out in the "My Account" area of verizonwireless.com

Account Maintenance/Change Calling Plan/More Details (Current Calling Plan)

--
Slobby Don

 

[Guest]

Archived from groups: alt.cellular.verizon (More info?)

this seems to make since since last night at 12 am. my minutes went from
the 46 back to 30 minutes. seemed it was instant when i signed up but maybe
the # p[ortabilitiy is now being used so like you said there having to check
it at certain times and make the adjustment. if this is issue i should see
30 minutes subtract from my total tonight if its 24 hours.
"Slobby Don" <reply@thru.ng> wrote in message
news:7rMqc.13613$q_1.10571@twister.socal.rr.com...
> FF8 wrote:
> > why is it today anybody whos called me it added peak minutes. and
nothing
> > to my in network calling. everyone who called me is a verzon customer
and
> > there name showed up on my phone. does it take awile for it to
calculate
> > the minutes corecctly or what
>
> Yes, it does take time. LNP has made the task more difficult since the
> entire db has to be searched now instead of the old AC plus prefix. VZW
> doesn't seem to do this with every #MIN report. I have found that I get
> better reports late at night and now habitually call just after midnight.
> My hunch is that they may skip the IN search when the servers are
stretched.
>
> I found out Tuesday night that my IN-network minutes had been removed
Sunday
> afternoon by a rep that made an error setting up a new phone. I was
assured
> that they would be adjusted retroactively to the date of the error. I'm
not
> sure yet whether #MIN will pick up the correction eventually or if it will
> only be fixed when I'm billed.
>
> --
> Slobby Don
>
>

 

[Guest]

Archived from groups: alt.cellular.verizon (More info?)

"Elector" <elector@my-deja.com> wrote in message
newsQHqc.791$TY1.611@nwrdny02.gnilink.net...
>
> "FF8" <destinywlf@hotmail.com> wrote in message
> news:GvBqc.23932$qA.2747693@attbi_s51...
> > why is it today anybody whos called me it added peak minutes. and
nothing
> > to my in network calling. everyone who called me is a verzon customer
and
> > there name showed up on my phone. does it take awile for it to
calculate
> > the minutes corecctly or what
> >
> >
>
> You have to make sure its on your account. For some its included in their
> new plans for others it costs $10 etc.
> Call and find out if it is on your account.
>
> Elector

im a new subscriber. and i subscribed to the americas choice plan at 39.99.
so it should be included. according to the web site it is.
>
>

 

[Guest]

Archived from groups: alt.cellular.verizon (More info?)

already knew that. it should be on my plan already i subcribed to the
americas choice plan at 39.99. on about may 5th.


"Slobby Don" <reply@thru.ng> wrote in message
news:GBMqc.13618$q_1.11774@twister.socal.rr.com...
> >
> > You have to make sure its on your account. For some its included in
their
> > new plans for others it costs $10 etc.
> > Call and find out if it is on your account.
> >
> > Elector
>
> You can also find out in the "My Account" area of verizonwireless.com
>
> Account Maintenance/Change Calling Plan/More Details (Current Calling
Plan)
>
> --
> Slobby Don
>
>

 

[Guest]

Archived from groups: alt.cellular.verizon (More info?)

"FF8" <destinywlf@hotmail.com> wrote in message
news:KNMqc.116713$Ik.9724483@attbi_s53...
>
> > You have to make sure its on your account. For some its included
in their
> > new plans for others it costs $10 etc.
> > Call and find out if it is on your account.
> >
> > Elector
>
> im a new subscriber. and i subscribed to the americas choice plan
at 39.99.
> so it should be included. according to the web site it is.
> >
> >
>
>
Funny I pay $60 for one line alone on the America's Choice 550 plan
and its not a free service to me. And I have a second line which is
Digital Choice 200 for the car and of course at $40 it is also not
included. Some CSR tried to have me take a higher plan of 700 Anytime
minutes and then get the In Network calling plan. I told her no thanks
I don't need it.

Elector

 

[Guest]

Archived from groups: alt.cellular.verizon (More info?)

"Elector" <elector@my-deja.com> wrote in message
news:3QPqc.287878$e17.251230@twister.nyroc.rr.com...
>
> "FF8" <destinywlf@hotmail.com> wrote in message
> news:KNMqc.116713$Ik.9724483@attbi_s53...
> >
> > > You have to make sure its on your account. For some its included
> in their
> > > new plans for others it costs $10 etc.
> > > Call and find out if it is on your account.
> > >
> > > Elector
> >
> > im a new subscriber. and i subscribed to the americas choice plan
> at 39.99.
> > so it should be included. according to the web site it is.
> > >
> > >
> >
> >
> Funny I pay $60 for one line alone on the America's Choice 550 plan
> and its not a free service to me. And I have a second line which is
> Digital Choice 200 for the car and of course at $40 it is also not
> included. Some CSR tried to have me take a higher plan of 700 Anytime
> minutes and then get the In Network calling plan. I told her no thanks
> I don't need it.
>
> Elector

this is the package i have
http/www.verizonwireless.com/b2c/splash/innetwork.jsp?ver=west it does
require a 1 or 2 year contract. according to what i read on the site. might
also depend on where your from. since. the always ask for your zip code on
there web site. my mother and step dad have the family share plan and have
to add $20 for the additional line and $10 for in network calling for the
secondary phone other wise only the primary phone gets free in network
calling.

 

[Guest]

Archived from groups: alt.cellular.verizon (More info?)

"FF8" <destinywlf@hotmail.com> wrote in message
news:aZSqc.118131$Ik.9887660@attbi_s53...
> this is the package i have
> http/www.verizonwireless.com/b2c/splash/innetwork.jsp?ver=west it
does
> require a 1 or 2 year contract. according to what i read on the
site. might
> also depend on where your from. since. the always ask for your zip
code on
> there web site. my mother and step dad have the family share plan
and have
> to add $20 for the additional line and $10 for in network calling
for the
> secondary phone other wise only the primary phone gets free in
network
> calling.
>
>

Ahh ha. I have no contracts and purchase my own equipment. That may be
what the gal was trying to sign me up for. A Contract.
Also I called about that 500 Text Message Promo and the CSR's all
tried to have me sign a 1-2 year contract. I pointed out NO Contract
is required and they would not place it on. My friend at the Verizon
store placed it on with no problem and no contract. So it must be you
have to watch out what each csr tells you.

Elector

 

[Guest]

Archived from groups: alt.cellular.verizon (More info?)

"Elector" <elector@my-deja.com> wrote in message
news:IU%qc.61293$hY.45478@twister.nyroc.rr.com

>
> Ahh ha. I have no contracts and purchase my own equipment. That may be
> what the gal was trying to sign me up for. A Contract.
> Also I called about that 500 Text Message Promo and the CSR's all
> tried to have me sign a 1-2 year contract. I pointed out NO Contract
> is required and they would not place it on. My friend at the Verizon
> store placed it on with no problem and no contract. So it must be you
> have to watch out what each csr tells you.
>
> Elector

There's a very simple probablity... lets see, your friend did it for free,
and with no contract renewal, means there was NO commission. The others
would only do it if they could renew your contract and therefore make a
commission... DUH....Bet it's about the MONEY!

 

[Guest]

Archived from groups: alt.cellular.verizon (More info?)

"Peter Pan" <Marcs1102NOSPAM@Hotmail.com> wrote in message
news:2h3la4F8gm9bU1@uni-berlin.de...
> "Elector" <elector@my-deja.com> wrote in message
> news:IU%qc.61293$hY.45478@twister.nyroc.rr.com
>
> >
> > Ahh ha. I have no contracts and purchase my own equipment. That may be
> > what the gal was trying to sign me up for. A Contract.
> > Also I called about that 500 Text Message Promo and the CSR's all
> > tried to have me sign a 1-2 year contract. I pointed out NO Contract
> > is required and they would not place it on. My friend at the Verizon
> > store placed it on with no problem and no contract. So it must be you
> > have to watch out what each csr tells you.
> >
> > Elector
>
> There's a very simple probablity... lets see, your friend did it for free,
> and with no contract renewal, means there was NO commission. The others
> would only do it if they could renew your contract and therefore make a
> commission... DUH....Bet it's about the MONEY!
>
>

Actually, it may be about money or the screwing of the customer. Lets see
now for shits and giggles:

Person reads that there is a promotion of 500 text messages for $4.99 until
12/05 then on 1/06 the text messages drop to 250 for that same $5.00. No
contract is listed as needed for that two year period. remember it is to
have folks want to use the text messaging services of Verizon. Then why
would anyone in their right frame of mind want to extend their contracts for
two years for 500 text messages? Kind of dumb huh?

Since I am not just off the boat I told two separate CSR folks that nothing
states in the promotion that I need to have a contract or even extend my
contract etc. But the two gals insisted that a promotion would mean a plan
change and therefore need a contract extension and they stated, "You will
not get this promotion added without a 2 year contract" One quick call to my
pal at the store and he said it was not a basis of any contract renewal etc.
and placed the code on for it.
He also noted that if such a statement were true he would not have been able
to just add the code without a contract extension message appearing or the
system not letting him add it on. (Made sense to me)

Moral of Story: Its always best to find out if every thing any CSR states to
you *BEFORE* you make any change or service or promo request. Since as you
noted they are motivated by GREED and not the best interest of the consumer.

Elector