Archived from groups: alt.cellular.verizon (More info?
"Peter Pan" <Marcs1102NOSPAM@Hotmail.com> wrote in message
> "Elector" <email@example.com> wrote in message
> > Ahh ha. I have no contracts and purchase my own equipment. That may be
> > what the gal was trying to sign me up for. A Contract.
> > Also I called about that 500 Text Message Promo and the CSR's all
> > tried to have me sign a 1-2 year contract. I pointed out NO Contract
> > is required and they would not place it on. My friend at the Verizon
> > store placed it on with no problem and no contract. So it must be you
> > have to watch out what each csr tells you.
> > Elector
> There's a very simple probablity... lets see, your friend did it for free,
> and with no contract renewal, means there was NO commission. The others
> would only do it if they could renew your contract and therefore make a
> commission... DUH....Bet it's about the MONEY!
Actually, it may be about money or the screwing of the customer. Lets see
now for shits and giggles:
Person reads that there is a promotion of 500 text messages for $4.99 until
12/05 then on 1/06 the text messages drop to 250 for that same $5.00. No
contract is listed as needed for that two year period. remember it is to
have folks want to use the text messaging services of Verizon. Then why
would anyone in their right frame of mind want to extend their contracts for
two years for 500 text messages? Kind of dumb huh?
Since I am not just off the boat I told two separate CSR folks that nothing
states in the promotion that I need to have a contract or even extend my
contract etc. But the two gals insisted that a promotion would mean a plan
change and therefore need a contract extension and they stated, "You will
not get this promotion added without a 2 year contract" One quick call to my
pal at the store and he said it was not a basis of any contract renewal etc.
and placed the code on for it.
He also noted that if such a statement were true he would not have been able
to just add the code without a contract extension message appearing or the
system not letting him add it on. (Made sense to me)
Moral of Story: Its always best to find out if every thing any CSR states to
you *BEFORE* you make any change or service or promo request. Since as you
noted they are motivated by GREED and not the best interest of the consumer.