Infamous HTTP_500 error

J

Distinguished
Apr 2, 2004
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0
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Archived from groups: microsoft.public.pocketpc (More info?)

Hello all, first off thanks to anyone who replies.

When i try to connect a Mobile 2002 device to perform an activesync on a
E2k3 sp1 box i get the "Synchronization failed due to an error on the
server. Try again. Error code:HTTP_500".

When i check the IIS logs i see the following.

2004-08-16 23:54:06 192.168.1.33 PROPFIND /Exchange-oma/wclark/ - 80 -
192.168.1.33 Microsoft-Server-ActiveSync/3.0.4215.0 401 2 5
2004-08-16 23:54:06 192.168.1.33 POST /Microsoft-Server-ActiveSync
User=wclark&DeviceId=110B01E6810AFF4B54B3BF3943BF5000&DeviceType=SmartPhone&
Cmd=GetHierarchy&Log=V1TNASNC:0A0C0D0FS:0A0C0D0SP:1C1I534S596R 443
NETBIOSDOMAIN-NAME\wclark 166.205.34.59 Microsoft-AirSync/1.0 500 0 0


When i check the device logs at \ipsm\windows\activesync\serverlog0.txt i
see the following

=-= No XIP Information Available =-=
FRIENDLY-NAME.DOMAIN-NAME.com

=-=- [17/8/2004 0:45:7.0] -=-=
=-=-=-= Client Request =-=-=-=
POST
Microsoft-Server-ActiveSync?User=wclark&DeviceId=110B01E6810AFF4B54B3BF3943B
F5000&DeviceType=SmartPhone&Cmd=GetHierarchy
Accept-Language: en-us

-=-=-=- Start of Body -=-=-=-


=-=- [17/8/2004 0:45:29.0] -=-=
=-=-=-= Client Request =-=-=-=
POST
Microsoft-Server-ActiveSync?User=wclark&DeviceId=110B01E6810AFF4B54B3BF3943B
F5000&DeviceType=SmartPhone&Cmd=GetHierarchy
Accept-Language: en-us

-=-=-=- Start of Body -=-=-=-


The environment:
E2k3 Sp1 Enterprise running on W2k3 std. Not FE/BE environment. FBA and
Verisign SSL enabled. Followed KB 817379 to get OMA functioning. Configured
a redirect for any http to https requests and the /exchange. Mobile Services
has all options enabled within ESM\GLOBAL Settings.

I can access OMA via the Mobile 2002 device without issues. OWA works for a
PC without issues.

Mobile phone is configured
server name = FRIENDLY-NAME.DOMAIN-NAME.com
domain = NETBIOS DOMAIN NAME
User name = wclark
Logging = Verbose
 

J

Distinguished
Apr 2, 2004
97
0
18,580
0
Archived from groups: microsoft.public.pocketpc (More info?)

Hello all,

Well I opened a case with MS to get this resolved. The fix is to complete KB
817379 AND to allow Integrated Authentication on the virtual directory you
create in KB 817379. ( I had to find a cached copy of 817379 on Google as MS
has pulled this KB)

J

"J" <J@email.com> wrote in message
news:e$19e2KhEHA.1356@TK2MSFTNGP09.phx.gbl...
> Hello all, first off thanks to anyone who replies.
>
> When i try to connect a Mobile 2002 device to perform an activesync on a
> E2k3 sp1 box i get the "Synchronization failed due to an error on the
> server. Try again. Error code:HTTP_500".
>
> When i check the IIS logs i see the following.
>
> 2004-08-16 23:54:06 192.168.1.33 PROPFIND /Exchange-oma/wclark/ - 80 -
> 192.168.1.33 Microsoft-Server-ActiveSync/3.0.4215.0 401 2 5
> 2004-08-16 23:54:06 192.168.1.33 POST /Microsoft-Server-ActiveSync
>
User=wclark&DeviceId=110B01E6810AFF4B54B3BF3943BF5000&DeviceType=SmartPhone&
> Cmd=GetHierarchy&Log=V1TNASNC:0A0C0D0FS:0A0C0D0SP:1C1I534S596R 443
> NETBIOSDOMAIN-NAME\wclark 166.205.34.59 Microsoft-AirSync/1.0 500 0 0
>
>
> When i check the device logs at \ipsm\windows\activesync\serverlog0.txt i
> see the following
>
> =-= No XIP Information Available =-=
> FRIENDLY-NAME.DOMAIN-NAME.com
>
> =-=- [17/8/2004 0:45:7.0] -=-=
> =-=-=-= Client Request =-=-=-=
> POST
>
Microsoft-Server-ActiveSync?User=wclark&DeviceId=110B01E6810AFF4B54B3BF3943B
> F5000&DeviceType=SmartPhone&Cmd=GetHierarchy
> Accept-Language: en-us
>
> -=-=-=- Start of Body -=-=-=-
>
>
> =-=- [17/8/2004 0:45:29.0] -=-=
> =-=-=-= Client Request =-=-=-=
> POST
>
Microsoft-Server-ActiveSync?User=wclark&DeviceId=110B01E6810AFF4B54B3BF3943B
> F5000&DeviceType=SmartPhone&Cmd=GetHierarchy
> Accept-Language: en-us
>
> -=-=-=- Start of Body -=-=-=-
>
>
> The environment:
> E2k3 Sp1 Enterprise running on W2k3 std. Not FE/BE environment. FBA and
> Verisign SSL enabled. Followed KB 817379 to get OMA functioning.
Configured
> a redirect for any http to https requests and the /exchange. Mobile
Services
> has all options enabled within ESM\GLOBAL Settings.
>
> I can access OMA via the Mobile 2002 device without issues. OWA works for
a
> PC without issues.
>
> Mobile phone is configured
> server name = FRIENDLY-NAME.DOMAIN-NAME.com
> domain = NETBIOS DOMAIN NAME
> User name = wclark
> Logging = Verbose
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.pocketpc (More info?)

Hi,

Do you still have a copy of the KB article 817379?

Thanks.


"J" <J@email.com> wrote in message
news:uSE%23h5YhEHA.3932@TK2MSFTNGP09.phx.gbl...
> Hello all,
>
> Well I opened a case with MS to get this resolved. The fix is to complete
KB
> 817379 AND to allow Integrated Authentication on the virtual directory you
> create in KB 817379. ( I had to find a cached copy of 817379 on Google as
MS
> has pulled this KB)
>
> J
>
> "J" <J@email.com> wrote in message
> news:e$19e2KhEHA.1356@TK2MSFTNGP09.phx.gbl...
> > Hello all, first off thanks to anyone who replies.
> >
> > When i try to connect a Mobile 2002 device to perform an activesync on a
> > E2k3 sp1 box i get the "Synchronization failed due to an error on the
> > server. Try again. Error code:HTTP_500".
> >
> > When i check the IIS logs i see the following.
> >
> > 2004-08-16 23:54:06 192.168.1.33 PROPFIND /Exchange-oma/wclark/ - 80 -
> > 192.168.1.33 Microsoft-Server-ActiveSync/3.0.4215.0 401 2 5
> > 2004-08-16 23:54:06 192.168.1.33 POST /Microsoft-Server-ActiveSync
> >
>
User=wclark&DeviceId=110B01E6810AFF4B54B3BF3943BF5000&DeviceType=SmartPhone&
> > Cmd=GetHierarchy&Log=V1TNASNC:0A0C0D0FS:0A0C0D0SP:1C1I534S596R 443
> > NETBIOSDOMAIN-NAME\wclark 166.205.34.59 Microsoft-AirSync/1.0 500 0 0
> >
> >
> > When i check the device logs at \ipsm\windows\activesync\serverlog0.txt
i
> > see the following
> >
> > =-= No XIP Information Available =-=
> > FRIENDLY-NAME.DOMAIN-NAME.com
> >
> > =-=- [17/8/2004 0:45:7.0] -=-=
> > =-=-=-= Client Request =-=-=-=
> > POST
> >
>
Microsoft-Server-ActiveSync?User=wclark&DeviceId=110B01E6810AFF4B54B3BF3943B
> > F5000&DeviceType=SmartPhone&Cmd=GetHierarchy
> > Accept-Language: en-us
> >
> > -=-=-=- Start of Body -=-=-=-
> >
> >
> > =-=- [17/8/2004 0:45:29.0] -=-=
> > =-=-=-= Client Request =-=-=-=
> > POST
> >
>
Microsoft-Server-ActiveSync?User=wclark&DeviceId=110B01E6810AFF4B54B3BF3943B
> > F5000&DeviceType=SmartPhone&Cmd=GetHierarchy
> > Accept-Language: en-us
> >
> > -=-=-=- Start of Body -=-=-=-
> >
> >
> > The environment:
> > E2k3 Sp1 Enterprise running on W2k3 std. Not FE/BE environment. FBA and
> > Verisign SSL enabled. Followed KB 817379 to get OMA functioning.
> Configured
> > a redirect for any http to https requests and the /exchange. Mobile
> Services
> > has all options enabled within ESM\GLOBAL Settings.
> >
> > I can access OMA via the Mobile 2002 device without issues. OWA works
for
> a
> > PC without issues.
> >
> > Mobile phone is configured
> > server name = FRIENDLY-NAME.DOMAIN-NAME.com
> > domain = NETBIOS DOMAIN NAME
> > User name = wclark
> > Logging = Verbose
> >
> >
>
>
 

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