Hello, I have 18 monts old Inspiron 5770 17in. recently the battery has died.
So I replaced with brand new genuine Dell battery.
And upon powered on it charged 100 % and worked about 1 min or so and suddenly it shuts off.
When I plug in AC it works fine with no issues, but when I unplug the AC adapter, it shuts off.
I have run full diagnostic with no problems.
Checked the battery in BIOS the status healthy excellent.
Updated driver. ACPI -Compliant control Method battery
System is up to date.
Any help would be very appreciated.
Thank you
So I replaced with brand new genuine Dell battery.
And upon powered on it charged 100 % and worked about 1 min or so and suddenly it shuts off.
When I plug in AC it works fine with no issues, but when I unplug the AC adapter, it shuts off.
I have run full diagnostic with no problems.
Checked the battery in BIOS the status healthy excellent.
Updated driver. ACPI -Compliant control Method battery
System is up to date.
Any help would be very appreciated.
Thank you
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