Internet explorer encountered a problem and needs to close

[k3v1n_123]

hey guys i recently did a repair install of windows xp home sp3 because of the activation loop issue. all went well until i started the program updates for internet explorer. it downloaded a few things then told me to restart, but after restarting, i click on internet explorer to resume the updating and it says that it encounters a problem and needs to close. the module is urlmon.dll and theres a bunch of other numbers when i click on the "click here" for the issue. any idea on why this happening? thanks in advance.

 

[aford10]

What version of IE are you on? You may want to try reinstalling, or upgrading to at least IE7.

 

[k3v1n_123]

hey aford10 thanks for responding to yet another one of my questions. i still havent found a fix for my activation problem so ill just do a full reinstall. i have IE 6 i think because of the repair install i did earlier it removed the latest IE. how would you go about reinstalling IE? thanks again

 

[aford10]

This link has the links and instructions for the various OSs, and different IE versions.
http://support.microsoft.com/kb/318378

Sorry to hear about the activation problem. That one was a headscratcher. I thought for sure that last link would work.

 

[k3v1n_123]

most of the steps dont apply because i cant even get internet explorer to open. i cant even open the system file checker. when i type in sfc /scannow in the run box the command box opens for a split second and closes again.

 

[aford10]

You can download the setup file from another PC, and transfer it to that PC. Here's the download link for IE7.
http://www.microsoft.com/downloads/details.aspx?FamilyId=9AE91EBE-3385-447C-8A30-081805B2F90B&displaylang=en

The sfc command is if you're trying to repair the current install. If you simply reinstall it, you don't need to run the sfc command.

 

[k3v1n_123]

after installing IE 7 i restarted the computer and now when i try to open IE it doesnt even have a message it just does nothing. same with when i try to open windows update from the start menu.

 

[aford10]

Try to run it manually.
start-->run-->iexplore.exe

 

[k3v1n_123]

still does the same thing. nothing happens

 

[aford10]

Any errors during the IE install?

Try running the ccleaner registry tool. Maybe the registry got scrambled.

If that doesn't help, I'd try the IE install again.

 

[k3v1n_123]

i also tried using my xp disk to reinstall IE but i get this error msg: missing entryIEAccess.sysinst

 

[aford10]

A person in this thread had the same problem. It was apparently also after a windows update. You may need to use the restore points to roll back before the updates, or manually uninstall it/them.
http://www.thecomputermechanics.com/forums/showthread.php?30199-Cant-Open-IE6

 

[k3v1n_123]

im not sure what update i downloaded though. IE isnt in my add or remove list

 

[k3v1n_123]

i might as well just give up on this problem. i never use IE anyways only firefox. i only needed IE so that i can update to the latest service pack (i have sp2). should i even bother to update to sp3 or should i just leave my computer as sp2?

 

[aford10]

You don't have to uninstall IE. The installer will overwright the existing install.

It's not essential that you have SP3, but there are some security updates that you would miss.