Solved! Internet in Hotel Stopped

[Steves40th]

Marriott Bonvoy. Laptop Sager, Windows 10, 1 year old. AX 201 wifi adapter.
Laptop was connected for 3 weeks here with VPN, Nord. No issues.
Yesterday lost data. Hotel had me call service center. They went as far as assigning pathway via mac address, still no connection.
I uninstalled VPN, and even turned off firewall. Nothing.
Rebooted a few times. Uninstalled Wifi adapter.
Phone connects right up.
I am connected just no data and the interstitial page refuses to load, as I have the link.
Nothing.
But, I am logged into hotel across the street right now, marriot. But it refuses to log into this hotels wifi and send/receive data.

 

[Wolfshadw]

If your hardware is able to connect and download data from the Internet across the street from your hotel, then the issue is not with your hardware, but the Marriott's network. This is an issue they need to resolve.

-Wolf sends

 

[Steves40th]

Thats what I told them. I asked to have their AP reset, he said no, it was done earlier.

 

[Wolfshadw]

It would appear that there is a difference in settings between your hotel and the one across the street. Someone needs to identify what is different and determine what changes (if any) need to be made. Ultimately, as a guest of the Marriott, it's their responsibility to make sure you have the access you require.

-Wolf sends

 

[Steves40th]

I guess I could call again and hopefully get a new person.. Which will make it four times.
I need to be ready. Any recommended data to have ready to give them?

 

[Wolfshadw]

I'd take the laptop to the main lobby, attempt to connect there. If unable to, take it to the front desk and request assistance. If it does connect in the main lobby, then take it to the front desk and ask why you can connect here, but not in your room.

-Wolf sends

 

[Steves40th]

I tried that, and even tried the conference center in the hotel. Neither would connect, or load the log in page as required.
I used Microsoft Edges browser as well as Brave. Mgmt, admitted to no clue what to do other than call the IT service in India.
I cleared browser history, cache etc..

 

[COLGeek]

I wonder if the prolonged use resulted in the device being added to a blacklist on that particular network?

 

[Steves40th]

I wonder if the prolonged use resulted in the device being added to a blacklist on that particular network?

My co worker has no issues and he has been here as long as me..
But, I just asked IT support and they cant answer that..
How would I get off the list or reset this system remembering me.

 

[COLGeek]

My co worker has no issues and he has been here as long as me..
But, I just asked IT support and they cant answer that..
How would I get off the list or reset this system remembering me.

The admins would have to remove your MAC address from the list.

Try this on the affected system. Manually change your DNS to Google's and see if anything changes (8.8.8.8).

 

[Steves40th]

^ I changed it to 8.8.8.8 and it wouldnt connect.
I have front desk call the it tech support.
Is it possible something in my computer is blocking them from letting data in. I know NordVpn had to be uninstalled in Italy, Bahrain and Australia before I could log in. Then I coule reinstall NOrdvpn.
Here it doesnt support

 

[COLGeek]

From what was stated earlier, seems your VPN was working. You can try reinstalling.

 

[Steves40th]

I did and am working with Nord VPN. They had me do a network reset, it did nothing.

 

[Steves40th]

I just went to front desk. Gave them my MAC address and ip address my room is trying to connect too.
Asked them to call, tell IT to take my MAC address of the list that I am on, if they have one..
I cant understand them, sorry, its just fact.
My patience is running thin. Best to walk away, let them manage.

 

[COLGeek]

It would be interesting to see what would happen if you had a USB wifi adapter to connect with, instead of the built-in wifi adapter.

 

[Wolfshadw]

BTW, Thanks for stepping in, @COLGeek!

Appreciate it!

-Wolf sends

 

[Steves40th]

It would be interesting to see what would happen if you had a USB wifi adapter to connect with, instead of the built-in wifi adapter.

I shouldnt have to go buy one. And they have no cat5 or cat 6 cables in the hotel too hook to ethernet

 

[Steves40th]

FIxed it. I had to change my Wifi Mac Address. I used this site here to get into registry as my wifi adapter cant be changed like the ethernet card

How To Modify MAC address in Windows 10 (Both Wired and Wireless Adapter)? - GeeksforGeeks

A Computer Science portal for geeks. It contains well written, well thought and well explained computer science and programming articles, quizzes and practice/competitive programming/company interview Questions.

www.geeksforgeeks.org

 

[COLGeek]

Your fix seemingly confirms the issue suggested earlier. The USB wifi adapter would have done the same (different MAC).

Good luck.

 

[Steves40th]

I want to thank everyone for assisting me..