[citation][nom]cpatel1987[/nom]What kind of Hotels are we talking about here? Because as someone whos in a family of hotel owners, I've NEVER heard about such complaints. I guess what I'm trying to say is the one "opinion", aka Garrison's, in this article is not really a concern for hotel owners. In comparison, paying extra for the next tier is a minor expense.[/citation]
I've traveled all around the country and I always take my laptop with me. I've stayed in large hotels, small hotels, chain hotels, locally owned small hotels, etc. I find that wifi can vary a large amount from one hotel to the next. I've been at hotels where there was good speed and reliable connection, but at other hotels you get slow speed, weak signals, and intermittent connections. And usually if you call the front desk to ask or complain about it, they say nobody else has complained and their service is perfect. So I learned that complaining was not worth my time. Kudos to you if your family provides the proper service. Go to any site that books travel and they will advertise "free high speed internet". If they are going to advertise it as high speed then it should be high speed. I WILL NOT book a room at any hotel that I don't think will provide free internet, if I have any choice at all in the matter. My opinion is that many hotels buy cheap internet service and/or cheap equipment, and it barely works. I've been at enough hotels where the service was very good to know that it is easily possible for a hotel to provide good service.
When I travel I frequently need to check with my office and that requires a lot of bandwidth. I do more than just check text emails, I have to look at PDF's and such. Other times I'm just doing normal internet browsing. I have netflix but I have not really used it while traveling.
I have occasionally used wifi on my iphone when traveling but not for very much. I use my ipad on my home network and I find that it has the potential to suck data down pretty fast. I'm sure it doesn't have much cpu power compared to my overclocked quad core desktop, but it seems to be faster in bringing up websites than my desktop is. There might be a lot of people doing netflix on ipads too. However I would expect that the average group of people in a hotel would still have more laptops than ipads.