iPhone 4 not being picked up by computer or iTunes

ratiug

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Mar 7, 2015
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I've been having this problem since I can remember but I am now looking to back up photos and wipe it due to getting new phone.

When I plug it into the computer it makes a sound like it picks it up and the phone starts charging but it doesn't show up in devices or iTunes. I have gone through other forums for answers and have got Apple Mobile Device Support installed but nothing seems to be working. My computer has also got Windows 7 installed.

Help?
 

Pooneil

Distinguished
Apr 15, 2013
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18,570
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Its possible the service is not starting This page will tell you how to start it manually in win 7 if needed.
http://www.wikihow.com/Start-Services-in-Windows

Otherwise while this may not be the easiest way to handle the problem it has worked for me with troubled Apple software. Un-install Apple Mobile Device Support reboot and re-install. If that doesn't work then un-install it again along with iTunes, bonjour and every other apple program or service. Then re-install.
 
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