I am using an HP Pavilion G7 2314nr which came with Windows 8. I made recovery discs but I lost them.
I can get to diagnostics but not into actual Bios (unless I'm missing something.)
The Optimized DST passed But both Short and Long DST failed.
I have done the hard reset like HP recommends. And tried reseating the HD.
If I power it on and let it go it says it's repairing but just goes into an endless loop. A few times it showed BSOD with an error related to ntfs.sys then restarted into an endless loop of repair.
I did buy a new HD but am still hoping to recover some of the data.If there is nothing I can do to save my data, is there at least a way to recover my product key?
BTW, I have had trouble with corruption in the past. Plus, thanks too my big dog, the laptop hit the floor hard enough to completely shut down/break the screen(it was open and running at the time)
Thanks in advance, Missy
I can get to diagnostics but not into actual Bios (unless I'm missing something.)
The Optimized DST passed But both Short and Long DST failed.
I have done the hard reset like HP recommends. And tried reseating the HD.
If I power it on and let it go it says it's repairing but just goes into an endless loop. A few times it showed BSOD with an error related to ntfs.sys then restarted into an endless loop of repair.
I did buy a new HD but am still hoping to recover some of the data.If there is nothing I can do to save my data, is there at least a way to recover my product key?
BTW, I have had trouble with corruption in the past. Plus, thanks too my big dog, the laptop hit the floor hard enough to completely shut down/break the screen(it was open and running at the time)
Thanks in advance, Missy