Question Is this the incorrect 980m for my M17xR4?

[jj90]

Hi all,



I recently bought a 980m graphics card for my M17xR4 as my old 970m developed problems.



I fitted it to the heatsink and it seemed to fit ok, but on starting the laptop I get 8 beeps. Is this simply the wrong graphics card for the laptop or is likely another issue? The card doesn't seem to have the usual x-shaped plate on the back like my last one and instead has a copper backplate (image url inserted below).

https://imgur.com/a/lh7JkFS

Thanks

 

[COLGeek]

Do you have a link for the exact GPU you are trying to install?

First, given the age, the GPU could be defective.

There are multiple sources that state that the 980M is compatible with your laptop.

Do you know if the laptop BIOS is as up to date as it can be?

 

[jj90]

Thanks for your reply

https://imgur.com/a/g9cSngd

That's a link to an image of the font of the card which shows all the model codes. It was listed as a standard MXM 3.0 GTX980M.

I'm pretty sure the bios is as up-to-date as it can be but I will confirm this as I'm not certain. I previously installed a 970M with no issues.

The GPU was listed as fully working prior to sale. It could simply be faulty but would 8 beeps still be occuring if it was something like the bios needing updating?

 

[jj90]

The BIOS is A15 which I believe is fully up-to-date

 

[COLGeek]

I would suspect the GPU. Do you still have the 970M?