Just purchased a 2nd hand emachines e727 for my son to learn on most keys on keyboard dont wont called acer about reseting to

[april_15]

Help please going out of my mind what to do called acer to reset factory settings done and restarted now just get a error message cant install windows and stays on services are starting up

 

[hang-the-9]

Return it, you likely have hardware issued, bad keyboard, bad hard drive, maybe bad ram, something is not right with it.