Kaspersky Internet Security turned off?

medosoft

Honorable
Oct 30, 2012
2
0
10,510
0
I have Windows 10 Pro and Kaspersky Internet Security 2016.

For a week now, whenever I start up my computer, I get this notification that both Kaspersky and Windows Defender are off


When I click on it, it shows me that KIS is turned off.


However, when I go to KIS, I find it fully functional.


How to fix this problem? In addition, should I be worried or is it harmless?

Thanks in advance.
 

shmu26

Estimable
Feb 18, 2014
117
0
4,660
15
P.S. I suspect it is a problem with the Kaspersky GUI, not with the service. Something is inhibiting the GUI from displaying.
But ask on KL forum, and provide lots of relevant info, such as your operating system and what other security products are installed. There are experts over there who know the product very well.
 

shmu26

Estimable
Feb 18, 2014
117
0
4,660
15
you might not have kaspersky set to run at startup
open kaspersky
go to settings/general
make sure there is a tick in "launch kaspersky... at system startup"
 

medosoft

Honorable
Oct 30, 2012
2
0
10,510
0


Unfortunately, that is not the case. It is in the startup.

Additional Information: It also happens when I restart Windows Explorer, so it has nothing to do with startup programs.
 

shmu26

Estimable
Feb 18, 2014
117
0
4,660
15
P.S. I suspect it is a problem with the Kaspersky GUI, not with the service. Something is inhibiting the GUI from displaying.
But ask on KL forum, and provide lots of relevant info, such as your operating system and what other security products are installed. There are experts over there who know the product very well.
 
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