Kingston HyperX Cloud II mic not working

May 16, 2018
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Hi,

I received my cloud2 headset in the mail yesterday.
First impressions are pretty good, however i can't get the mic to work for some reason.
I've tried using front- and back USB2 and USB3 ports, the headset is set to default device, the drivers are updated and the mic isn't muted on the USB dongle.
Anyone got any tips please?

https://gyazo.com/bf359006ab7d1870a2624e1be684b371

https://gyazo.com/c7362cf91f90c1bde7c8dd592d37c76c
For some reason this is set to 0 dB without me being able to use the slider.

Specs:
https://gyazo.com/781c5037e672278e7b6abee589df0435

Any help would be greatly appreciated!
Thanks!
 
May 16, 2018
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Yeah, microphone is already set to on.
 
May 18, 2018
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Yeah bro been struggling since yesterday after the windows update. Turned on the mic setting it was off before but turned it on and still not working :v
 
May 16, 2018
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Yeah I didn't get mine to work yet either...
 
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