Hyperx cloud II mic volume can't be adjusted (stuck at 0dB)

Jan 24, 2019
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Yesterday I received my new hyperx cloud2. I plugged it into the USB adapter and plugged the USB into my computer. When adjusting the volume I found that the headset volume was adjustable on the adapter but the mic volume was not, I then went into window's recording devices and found that the mic volume was stuck at 0dB and would.not change if I tried to use the slider or by using the adapter buttons. I also updated the firmware as some people have done and claimed that it fixed their problem. Please help, idk what to do and I love this headset since it is so comfortable, but I don't want to have to return it just for the mic issue
 
Mar 15, 2019
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Hey cloudykraftfactionz,

If you still didn't figure this out, or if other people find this issue, check out this video. Its a nice workaround for me, just requires downloading PEACE + Equalizer APO.
 
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