Laptop Battery drastically drained

[muralidaran]

Hi
I have a Dell xps 12 9250 laptop and in which recently I'm facing some issues with the battery. When the battery drains to 50% the system automatically shuts down and when I read logging it throws me error that the battery % is critically low like 2 to % left out. Before jumping into conclusion to replace battery i thought of formatting it and I did it as well but the problem still exists.

My next move is to check with some experts and I'm here now. I hope this is one of the best place where no tech or semi tech people can get their questions answered.

 

[nitinvaid20]

Its the Battery Issue it looks like that way if its still under warranty then i recommend you to get it replaced

 

[muralidaran]

Thanks for your support.
No, the machine is not under warranty. I could replace the battery but when I Google it I got several post that where demonstrated how to fix the battery issue in Windows 10 so I thought it might happen due due to some wrong configuration. So I thought of getting some help to conclude.

Thanks again.

 

[nitinvaid20]

Thanks for your support.
No, the machine is not under warranty. I could replace the battery but when I Google it I got several post that where demonstrated how to fix the battery issue in Windows 10 so I thought it might happen due due to some wrong configuration. So I thought of getting some help to conclude.

Thanks again.

If something went wrong in the windows 10 then it must have sorted out when you have Reinstalled the windows

 

[muralidaran]

Positively. Thanks....