Laptop - Blank screen once desktop loaded

Jamile

Honorable
Oct 26, 2013
9
0
10,510
0
My laptop for some reason turns on and loads up showing the windows starting screen but after that it does not show the windows desktop.

This started after I started my laptop as normal and was installing java update when it switched off because my laptop does not stay turned on without being plugged in even on when battery is near to full or is full (I know i should sorted out the issue of maybe the faulty battery).

Please help me; I have reinserted the ram and booted in safe mode but nothing changed
 

Jamile

Honorable
Oct 26, 2013
9
0
10,510
0


yes booting into safe mode also leaves the screen blank
 

Nerumph

Estimable
Apr 15, 2014
32
0
4,610
7
If you could, try going to your boot options menu (the same way you access safemode) and select the "Last Known Good Configuration" option. This may alleviate any failed driver instillation that may be causing the error. If this does not help, report back and we can try to help you with the checkdisk procedure.
 
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