Laptop cannot find webcam - help please!

mandac02

Commendable
May 21, 2016
1
0
1,510
0
Hello, I have an HP Pavilion dv6 and I am running windows 10 Home 64 bit system. I am trying to get Skype to work and it cannot find my webcam. We have a Cyberlink YouCam preinstalled with the computer and I have done all necessary updates to the webcam from the Cyberlink website. Any help to get this up and running would be great - my husband has an interview to do via skype early next week

Updated to add: The webcam doesn't work in the YouCam program either. It just shows a blue screen with CyberLink YouCam in the box.
 

GGTechGG

Commendable
May 21, 2016
4
0
1,520
1
With the Youcam program, the settings can be causing a problem, and isn't necessary for Skype to work properly. Try uninstalling YouCam, and go to Skype > Tools > Options > Video Settings.

The Tools button is at the top of the Skype window
 

GGTechGG

Commendable
May 21, 2016
4
0
1,520
1
With the Youcam program, the settings can be causing a problem, and isn't necessary for Skype to work properly. Try uninstalling YouCam, and go to Skype > Tools > Options > Video Settings.

The Tools button is at the top of the Skype window
 
Thread starter Similar threads Forum Replies Date
D Laptop Tech Support 2
B Laptop Tech Support 1
K Laptop Tech Support 5
B Laptop Tech Support 1
S Laptop Tech Support 1
G Laptop Tech Support 1
C Laptop Tech Support 1
S Laptop Tech Support 1
S Laptop Tech Support 1
E Laptop Tech Support 1
J Laptop Tech Support 1
S Laptop Tech Support 5
D Laptop Tech Support 2
M Laptop Tech Support 3
P Laptop Tech Support 1
L Laptop Tech Support 1
P Laptop Tech Support 1
J Laptop Tech Support 11
psycrow395 Laptop Tech Support 1
L Laptop Tech Support 2

ASK THE COMMUNITY