Question Laptop does not come on after it enters sleep or hibernation.

Nov 7, 2018
3
0
10
0
I have a laptop that when it enters hibernation or sleep mode, will go into that mode normally, but will never come back out. In order to get it to exit these modes, you have to power it down, take the battery out, and hold the power button down for 5+ seconds. If you don't, It won't come on.

I have tried uninstalling/reinstalling battery driver, windows updates, a new laptop battery, messing with the power settings, and running anti/virus scans, testing these modes in safe mode.

The laptop is a Toshiba Satellite C655 with W10.
 
Try this...

1. Go into "Control Panel" and click the "Power Options".
2. Next to the plan that is currently selected click "Change Plan Settings".
3. Now click "Change Advanced Power Settings".
4. Open the "Sleep Setting" and find "Hybrid Sleep"
5. Change/set it to allow.
6. Now click "Apply" and then click "OK".
7. Finally shut down and power up the computer.


Also.... Try updating the power management drivers.

First make sure that the laptop is using the most current version of the power management software. If not, update the drivers. Follow these steps:

1. Go to "Control Panel" and then click "Device Manager".

2. Double click and open "System Devices".

3. Right-click "Microsoft ACPI-Compliant System".

4. Now choose "Update Driver Software".

5. Carefully read all the instructions onscreen.

You may wish to also repeat these instructions, but right-click "Microsoft ACPI-Compliant Embedded Controller" in Step 3. (if located on your system)

If this doesn't work, you may need to go to the laptop manufacturer’s website and search their support section and locate any new power management drivers for your laptop make and model.

IMPORTANT NOTE: Do not remove any ACPI entries. Doing so may disable some of your laptop’s power management features, such as the ability to put it to sleep by pressing the Power button. It is also a tad complicated to reinstall those features, so best to avoid the problem all together.
 
Nov 7, 2018
3
0
10
0


Thank you for the response, Unfortunately, they both didn't work. I am going to reset the system to new and see if that will fix the issue. I will update on if this works.
 
Nov 7, 2018
3
0
10
0
I've come to the conclusion it's something hardware related. I did a clean install of windows 10 and the problem still persisted. Unsure what could cause it but it is an older computer. Thanks for the help!
 
Thread starter Similar threads Forum Replies Date
X Laptop Tech Support 1
C Laptop Tech Support 1
S Laptop Tech Support 1
C Laptop Tech Support 2
M Laptop Tech Support 1
F Laptop Tech Support 1
M Laptop Tech Support 1
N Laptop Tech Support 2
S Laptop Tech Support 1
G Laptop Tech Support 1
V Laptop Tech Support 1
U Laptop Tech Support 1
M Laptop Tech Support 1
H Laptop Tech Support 1
S Laptop Tech Support 1
A Laptop Tech Support 1
B Laptop Tech Support 1
T Laptop Tech Support 1
C Laptop Tech Support 1
C Laptop Tech Support 11
Similar threads
Solved! My laptop won't boot or enter bios
Laptop keyboard presses enter+"L" when I press "L" key and "-." when I press the "." key-.
My Windows 10 ASUA laptop allows me to enter the network key but does not connect to it
when i turn on my asus sonicmaster laptop it goes right to enter password and i dont remember it how do i get pass that and ge
Solved! My dell laptop shows password wrong even after entering right password..few days ago I opened it with the same password ...but
Solved! I have an Asus Laptop, when i entered Bios it reads the gpu as 930mx and then when i boot into Windows it reads the gpu as nvi
my laptop acer 7 keep asking for password and when enter the right one it doesn't want to login
When ever i power on my laptop it shows enter bios password .. What shall i do . No key works
My laptop was stolen and now I got it back it's locked. Wont let me pass the enter master password /invalid password screen..a
I press alt + f4 and then enter to shut down my hp laptop, then after sometime when i reopen my laptop the screen show black b
Can't log in laptop cause enter key won't work
How do I remove laptop on board password so that I can enter setup menu
most of the keys aint working on the laptop at all including the enter button
My Asus laptop's enter key doesn't work.becous of I can't open my laptop please suggest open my laptop without using enter key
My ASUS laptops spacebar, ` b, backspace, z, left ctrl, left shift and enter is not working properly.
Laptop Enters Sleep Mode Without Warning
laptop hardly to turn on and randomly screen goes down/enters in sleep mode (same problem with motherboard replaced)
My laptop after closing it shut entered,perhaps sleep mode. Whenever I turn it back on I only get a black screen though it see
ASUS K55N Laptop keeps entering Sleep Mode
Laptop Restarts After Entering Sleep Mode

ASK THE COMMUNITY

TRENDING THREADS