laptop does not shut down but becomes unresponsive with black screen and hdd light on

Jan 5, 2016
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sometimes after my laptop goes to sleep or shuts down it will not shut down but stays in an unresponsive idle state with the hard drive indicator light on and I have to do a force restart. It is running an up to date windows 10 and i have no issues beyond this.
 
Hi,

Please do try changing some power option of your laptop that may do the trick.
- Open Power Option and click on Change plan settings then Change advanced power settings.
- Expand Hard disk then Turn off hard disk after and set it to Never.
- Expand Allow hybrid sleep and set it to Never, set Hibernate after to Never as well.
- On Power Option main menu, on the left pane click on Change what the power buttons do.
- Once open under Shutdown settings remove the check on Turn on fast startup then click Save changes.

Hopefully this will help.
 
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