Laptop freezing during videos

syhr.94

Prominent
Sep 3, 2017
4
0
510
0
Hi, recently my laptop has begun freezing when playing videos on YouTube and Netflix. The freezes are infrequent and the computer makes a buzzing sound for a few seconds before resuming as normal, and can happen when the laptop is relatively cool in temperature. I have done a full security scan and have tried uninstalling and reinstalling my graphics drivers (AMD Radeon R7 M440 and Intel HD Graphics 520) but the problem persists. One thing I have noticed is that sometimes my task manager will show 100% of the disk being used, though I do not know what this means. Any advice would be much appreciated, thank you!
 

syhr.94

Prominent
Sep 3, 2017
4
0
510
0


Could the internet connection cause the entire pc to freeze? If so how would I check and what would I be looking for?
 

syhr.94

Prominent
Sep 3, 2017
4
0
510
0


Windows 10
 
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