Solved! Laptop freezing randomly

[andre14323]

So recently my one year old Asus laptop (specs below) has been freezing up on me pretty randomly (screen stays on whatever it froze on, for example chrome, however it becomes totally unresponsive and I have to hard reboot) When booting up, browsing etc, however I noticed that this never happens when I’m gaming or using a GPU intensive program (luck, maybe?) It seems to be happening mostly when not many resources are being used, which is pretty strange.

When booting into safe mode, it doesn’t freeze up at all, which points to software as the culprit, however after updating everything I could think of (literary checked every single driver aswell as BIOS), running tests on RAM, the HDD, chkdsk, sfc /scannow etc, every test said no problems were found.

As a last resort I formatted it (maybe it’s being caused by some invisible magic virus, IDK) and bam, 5 minutes after startup, still freezes (however still runs fine in safe mode)

Is it possibly a Mobo or hdd issue that I’m not detecting? Any suggestions, guys?

Specs:
i7 7700HQ 2.8ghz
Gtx 1050m 4gb dedicated
16gb Ram
5400 RPM Toshiba HDD
Intel HD 630 integrated gpu
Windows 10 Home

First time making a thread here, feel free to ask for more specs or info, still a newb ^^
Thanks in advance!

 

[webworkings]

Have you checked for viruses, malware, etc.? Also, check what programs are auto starting up when the computer turns on. Go to "Start" and "Run" and type in "msconfig" (without the quotes). Click on the "Startup" tab and see what is loading automatically that doesn't really need to. Be careful in there though, you don't want to turn off anything that you need.

 

[Nidelea]

HEy there. when your laptop is freezing, does your intel graphics goes to 100% usage?