Laptop Resolution Issue With 4K TV

Hello man

Honorable
Aug 11, 2013
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Hi,

I am trying to help my grandparents use a retina MacBook Pro with their new 4K Samsung TV. The issue is that for some reason they can only get 1080P as the max resolution. I think the issue is the HDMI port not supporting a higher resolution. However the TV only has HDMI ports for connecting devices, so does that mean the TV will never actually get the 4K resolution??
 

k1114

Distinguished
Moderator
It's probably an older version of hdmi so doesn't support 4k unless you lower the hz. If it has thunderbolt or displayport you can use that for 4k but make sure the adapter can support 4k.
 
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