Laptop shuts down 3 minutes after startup

Sharonmre1

Commendable
Apr 6, 2016
1
0
1,510
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My laptop keeps crashing. At first, all I would see was the BSOD but now it just turns off. I thought I had fixed the problem, this morning I ran the sfc scan in command prompt and it let me know I had corrupt files which were fixed, so I thought great fixed, let me download windows updates. After I did that it started crashing so I did a system restore and it keeps crashing 3 mins after starting. Its not overheating, yes I am absolutely positive. I ran the reimage repair test. I ran malware bytes wnd removed all suspicious files. Did a disk check, its clean. The Ram s fine, my memory according to reimage repair scan is above average. Can someone please help me?.
 
Hi,

According to some support forums Reimage is an infection. Please do try these troubleshooting steps that may help in solving the issue.
- First, load the laptop in Safe Mode with Networking then run a virus/malware scan. Please use the link below for the complete guide and tools.
- http://www.tomsguide.com/faq/id-1691891/removing-malware-proven-completely-remove-bitcoin-mining-malware.html
- Once done, do boot the laptop back into the normal mode and see if the same problem will persist or not.
- If the same problem will persist do run Windows Update and install all the updates available.
- Last option would be to reinstall Windows itself to completely solve the issue.
 
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