Laptop shuts down when playing on battery

[pepetko61]

Hello, I have an old 4 years old ASUS-K53SV-SX582 (specifications below) and i bought new battery a month ago. It's not from Asus, it's from avacom and it is 7800mAh (original 5200mah). Problem is, when i want to play games, laptop will automatically shut down. It can be after seconds or minutes no matter what game I play. The only game when laptop didn't shut down was Killing Floor on Battery Saving Mode (ASUS Power4Gear Hybrid app) on average 15fps. Sometimes when it shuts down, i have to wait a few seconds before i can start laptop again and i can feel heat that i think is higher than normally should be from battery. Is the whole problem battery overheating or something else? I cleaned the laptop about 6 month ago, and the battery is a little bit higher than original so airflow shouldn't be a problem. (https/www.google.sk/search?newwindow=1&espv=2&rlz=1C1ASUC_enSK673SK673&biw=1280&bih=899&tbm=isch&sa=1&q=asus+k53sv+bateria+avacom&oq=asus+k53sv+bateria+avacom&gs_l=img.3...6729.7311.0.7743.2.2.0.0.0.0.103.190.1j1.2.0....0...1c.1.64.img..0.0.0.KC6kaK-UOMk#imgrc=sXZwKtgy8VjpNM%3A) Original: https/www.google.sk/search?newwindow=1&espv=2&rlz=1C1ASUC_enSK673SK673&biw=1280&bih=939&tbm=isch&sa=1&q=asus+k53sv+bateria+asus&oq=asus+k53sv+bateria+asus&gs_l=img.3...22369.22617.0.22719.4.4.0.0.0.0.139.258.0j2.2.0....0...1c.1.64.img..2.0.0.JuJGahR9fPc#imgrc=exGyBGDxfmrWjM%3A

Specifications:
CPU: Intel Core I5 2430M 2,4GHz 2 core
GPU: Nvidia GeForce GT540M 1GB
RAM: 4GB
OS: Windows 10 Pro 64 bit

 

[Tradesman1]

I'd guess the battery isn't fully compatible or is going bad and not putting out the sufficient power needed

 

[pepetko61]

oh, thanks. I wrote to Avacom support already and I'll see what they write back to me. And sorry for my late response.

 

[Tradesman1]

No worries, let us know what they say

 

[pepetko61]

I will

 

[pepetko61]

So, today they wrote me back. They said that I can send them the battery with invoice and description of my problem for complaint. So I'll definitely send it back to them.

 

[Tradesman1]

Let us know what they say 😉

 

[pepetko61]

So they sent me a new battery this monday with paper on which was that the battery is not putting out the sufficient power needed. And the new battery is working just fine. Thanks for your help, really appreciate it.

 

[Tradesman1]

No worries, thanx for the update 😉