Laptop Shutsdown/Restarts/Freezes randomly when using the laptop keyboard

bootloader007

Commendable
Jul 6, 2016
1
0
1,510
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my toshiba satellite c850 is facing this problem as described above
sudden restarts/shutdowns/freezes on random timings , i had a key missing on my old keyboard so by luck i was pressing on the metal parts of the keyboards it suddenly restarts so i tried to change the keyboard it worked fine for about 5 hours and then its back to random restarts , i have ran memory tests the ram is fine also its not overheating at all , so any ideas for a quick fix other than using a usb keyboard ?
 

aquielisunari

Distinguished
Mar 31, 2011
271
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19,260
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It seems to me you are describing a short. I don't see a quick fix other than your suggestion you would rather avoid or a new laptop keyboard.
 
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