Laptop startup problem

[Yeoh__]

I have an Asus N550J. It stays at the Asus logo screen over a long time, but there still aren't any action, I tried unplug cable and turn off power > wait 10 sec > plug in power and turn on power, but still the same outcome, there is a blue screen mentioning startup problem, but there isn't any way for me to repair the problem. Kindly need some help

 

[Laptop_Nerd]

Hi,

Here are some troubleshooting steps that may help.
- First is to do a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If it will still not work and if its still stuck on the ASUS logo, remove the HDD off the laptop then boot it up with it off the laptop.
- If the laptop will load pass the ASUS logo without the HDD and load into a black screen with an error that could mean that the HDD is faulty.
- But if the laptop will still get stuck on the ASUS logo that could mean that the problem is the motherboard.
- Do try reseating the RAM's, remove them all for couple of seconds then put them back in making sure everything is seated properly.
- If it will still get stuck on the ASUS logo, last option would be to remove the CMOS battery for seconds then put it back in.
- If all these will not work, do contact ASUS for a repair specially if it's still under the factory warranty.

But if the laptop will get pass the ASUS logo with no problem with the HDD still connected I would suggest reinstalling Windows.

 

[Yeoh__]

Hi,

Here are some troubleshooting steps that may help.
- First is to do a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If it will still not work and if its still stuck on the ASUS logo, remove the HDD off the laptop then boot it up with it off the laptop.
- If the laptop will load pass the ASUS logo without the HDD and load into a black screen with an error that could mean that the HDD is faulty.
- But if the laptop will still get stuck on the ASUS logo that could mean that the problem is the motherboard.
- Do try reseating the RAM's, remove them all for couple of seconds then put them back in making sure everything is seated properly.
- If it will still get stuck on the ASUS logo, last option would be to remove the CMOS battery for seconds then put it back in.
- If all these will not work, do contact ASUS for a repair specially if it's still under the factory warranty.

But if the laptop will get pass the ASUS logo with no problem with the HDD still connected I would suggest reinstalling Windows.

I left it aside from night to morning, between the time, it automatic repair and autoboot, when I woke up this morning, I saw the window log in screen there, but it hangs at there, I can't even enter my password

 

[ffg7]

do you have a desktop computer?

 

[Yeoh__]

do you have a desktop computer?

I don't have a desktop computer, but I can borrow my friends laptop

 

[ffg7]

check if friend's laptop can handle to hard drives internally for testing purposes or has an external usb sata drive to switch it's drive with your drive. how old is the laptop?

 

[Yeoh__]

check if friend's laptop can handle to hard drives internally for testing purposes or has an external usb sata drive to switch it's drive with your drive. how old is the laptop?

Its a 2 years laptop, and it has a built in battery

 

[ffg7]

so it does not have a 2nd hard drive bay then? your last post is about your laptop or your friend's?

 

[Yeoh__]

so it does not have a 2nd hard drive bay then? your last post is about your laptop or your friend's?

I will be buying the internal hard disk converter. My friend laptop does not have a 2nd hard drive bay

 

[ffg7]

which is cheaper, an internal hard disk converter or an external usb drive enclosure that can still be used later once a drive is installed into it?

 

[Yeoh__]

which is cheaper, an internal hard disk converter or an external usb drive enclosure that can still be used later once a drive is installed into it?

My bad, I meant that, the USB enclosure

 

[ffg7]

ok. make certain it is for a sata 2.5" hard drive.

 

[Yeoh__]

[/code]537,0,1954514]ok. make certain it is for a sata 2.5" hard drive.

My disk d is corrupted, any way to solve this problem?

 

[ffg7]

have windows do a scandisk on the drive & to attempt to recover bad sectors.