Laptop stuck on the logo screen

Navibee

Estimable
Aug 4, 2015
3
0
4,510
0
Hey everyone
Last night my fairly new laptop of a year randomly froze up mid way while watching a movie and stayed frozen for half an hour until I decided to just power off my laptop by holding down the power button. Since then, every time I turn my laptop on it stays stuck on the GateWay Logo and does not go past it. I called the GateWay help centre and I tried going into safe mode and the recover mode page by pressing f10 and it would not take me to that screen.

Any idea what is going on or what I can do? Thanks!
 

Navibee

Estimable
Aug 4, 2015
3
0
4,510
0



It only responds to f2, I reset to default settings and still nothing!
 
Thread starter Similar threads Forum Replies Date
chippy-mx Laptop Tech Support 2
justin0106 Laptop Tech Support 7
SnackinMcCracken Laptop Tech Support 1
mfenton27 Laptop Tech Support 4
A Laptop Tech Support 2
T Laptop Tech Support 1
N Laptop Tech Support 1
B Laptop Tech Support 1
H Laptop Tech Support 2
S Laptop Tech Support 1
P Laptop Tech Support 1
A Laptop Tech Support 1
H Laptop Tech Support 1
S Laptop Tech Support 2
J Laptop Tech Support 17
C Laptop Tech Support 28
W Laptop Tech Support 3
D Laptop Tech Support 1
S Laptop Tech Support 1
C Laptop Tech Support 1

ASK THE COMMUNITY