F Feephill Prominent Mar 19, 2017 1 0 510 0 Mar 19, 2017 #1 My hp notebook windows 10 laptop was in the middle of a factory reset and it turned off, I didn't have the charger in. When I boot the laptop it goes to the loading screen, then the factory reset 64% screen and then reboots itself, any help?
My hp notebook windows 10 laptop was in the middle of a factory reset and it turned off, I didn't have the charger in. When I boot the laptop it goes to the loading screen, then the factory reset 64% screen and then reboots itself, any help?
0 hang-the-9 Titan Moderator Mar 25, 2010 19,091 207 116,550 7,119 Mar 20, 2017 #2 The files very likely got corrupted when the system shut off while restoring. Contact the laptop vendor for a set of disks to restore it.
The files very likely got corrupted when the system shut off while restoring. Contact the laptop vendor for a set of disks to restore it.