Hello, I'm deployed right now and have been the " go to " tech guy for many months now here in the desert. This person's laptop however has stumped me.
First off, the hardware i have here is a Toshiba Satellite P855-S5102
The first issue with this laptop was the screen flashing black in a continuous timed interval, no matter what you do. The guy at the time then tried to do a system restore which ended up not working and gave him this "http/i.imgur.com/SzXXm5r.jpg " screen when he tried to boot it up. He then punted it to me as i have a very nice working copy of windows 8.1 on hand at all time.
The only way i could enter the boot menu was holding "F12" down the entire time and THEN powering on the PC. That in itself is strange
I am met with MANY different partitions of this guys hard drive which confuses me as i'm used to just having "system" and "primary" to choose from. Here are the different partitions.
http/i.imgur.com/2ei8dYR.jpg
http/i.imgur.com/qWKWvn4.jpg
http/i.imgur.com/N6UnRfQ.jpg
I get this " http/i.imgur.com/yMd29q2.jpg" error when i choose the biggest partition, so i end up having to delete it and have it come up as unallocated space for me to even use.
http/i.imgur.com/mWu1Hqr.jpg
When i do end up selecting it I get the following message before it attempts to install windows.
http/i.imgur.com/zx8680v.jpg
I click yes and the two following things happen
http/i.imgur.com/AMo7dpB.jpg
http/i.imgur.com/kw7GWcK.jpg
So my questions are,
Why are there so many partitions and how can i get rid of them? They do not go away when i delete them.
How do i format a drive to FAT32 from the BIOS?
Am I doing something wrong here?
I really apprciate you guys helping me out when I'm stumped like this, I never take this community for granted so I just wanted to say thanks in advance for all the help you guys give.
First off, the hardware i have here is a Toshiba Satellite P855-S5102
The first issue with this laptop was the screen flashing black in a continuous timed interval, no matter what you do. The guy at the time then tried to do a system restore which ended up not working and gave him this "http/i.imgur.com/SzXXm5r.jpg " screen when he tried to boot it up. He then punted it to me as i have a very nice working copy of windows 8.1 on hand at all time.
The only way i could enter the boot menu was holding "F12" down the entire time and THEN powering on the PC. That in itself is strange
I am met with MANY different partitions of this guys hard drive which confuses me as i'm used to just having "system" and "primary" to choose from. Here are the different partitions.
http/i.imgur.com/2ei8dYR.jpg
http/i.imgur.com/qWKWvn4.jpg
http/i.imgur.com/N6UnRfQ.jpg
I get this " http/i.imgur.com/yMd29q2.jpg" error when i choose the biggest partition, so i end up having to delete it and have it come up as unallocated space for me to even use.
http/i.imgur.com/mWu1Hqr.jpg
When i do end up selecting it I get the following message before it attempts to install windows.
http/i.imgur.com/zx8680v.jpg
I click yes and the two following things happen
http/i.imgur.com/AMo7dpB.jpg
http/i.imgur.com/kw7GWcK.jpg
So my questions are,
Why are there so many partitions and how can i get rid of them? They do not go away when i delete them.
How do i format a drive to FAT32 from the BIOS?
Am I doing something wrong here?
I really apprciate you guys helping me out when I'm stumped like this, I never take this community for granted so I just wanted to say thanks in advance for all the help you guys give.