- Nov 15, 2017
- 1
- 0
- 510
Hello! I am really hoping that somebody can help me resolve this issue!
My laptop is a Dell Inspiron N7010 with Windows 7 Home Premium (64bit).
It is continuously disconnecting me from my wifi for maybe 20 or 30 seconds, and then reconnects again all on its own. At first there's a yellow star for connections available, and then it quickly changes to a red X, for no connections available. Then, the 20-30 seconds pass and it connects itself again. Problem is, it is doing this every 10/15/20/30 minutes. Every time I think it has fixed itself it disconnects me again.
It isn't the router... two phones, a laptop, and an Xbox are all able to connect and stay connected with no problems.
I am unsure of exactly when it started doing this, I primarily use my laptop for games and other internet-browsing purposes. However, I was using Origin to play Sims4 and I recall several times when a pop-up would come up saying I was now playing offline. I didn't think anything of it, I thought the game was just being buggy due to me not playing it for a while. This was about 2 weeks ago.
Now, I was trying to install Steam yesterday (11/14/2017) to download an RPG called TERA. This is when I actually started seeing it disconnect and reconnect me because it kept interrupting the installation process. But if it was doing this while I was on Sims4 then it's been doing it for about 2 weeks.
My laptop is roughly 6 years old. I have rarely ever had any problems with it.
Here is what I have already done: 1. I have went into Device Manager and un-checked the boxes that said "allow computer to turn off this device to save power".
2. I have went into command prompt and did a netsh winsock reset, followed by restarting my laptop.
3. I have reset my router several times.
4. I have completely removed the wifi connection itself, restarted my computer, and added the wifi connection back on again.
5. I went through my installed programs and uninstalled any that didn't look right or that I didn't think I needed.
6. I have went through my device driver software and made sure they were all up to date, and I have also made sure system updates were installed.
None of these things have fixed the problem.
Does anyone have any suggestions? I could really use the help! Thanks in advance.
Side-note, I have a second wifi connection that is stronger (5G) and I was going to try using that, but my laptop can't even find it to connect to it, even doing a manual set-up. The two phones and other laptop can, though. Anyone have any ideas about that? Thanks!
My laptop is a Dell Inspiron N7010 with Windows 7 Home Premium (64bit).
It is continuously disconnecting me from my wifi for maybe 20 or 30 seconds, and then reconnects again all on its own. At first there's a yellow star for connections available, and then it quickly changes to a red X, for no connections available. Then, the 20-30 seconds pass and it connects itself again. Problem is, it is doing this every 10/15/20/30 minutes. Every time I think it has fixed itself it disconnects me again.
It isn't the router... two phones, a laptop, and an Xbox are all able to connect and stay connected with no problems.
I am unsure of exactly when it started doing this, I primarily use my laptop for games and other internet-browsing purposes. However, I was using Origin to play Sims4 and I recall several times when a pop-up would come up saying I was now playing offline. I didn't think anything of it, I thought the game was just being buggy due to me not playing it for a while. This was about 2 weeks ago.
Now, I was trying to install Steam yesterday (11/14/2017) to download an RPG called TERA. This is when I actually started seeing it disconnect and reconnect me because it kept interrupting the installation process. But if it was doing this while I was on Sims4 then it's been doing it for about 2 weeks.
My laptop is roughly 6 years old. I have rarely ever had any problems with it.
Here is what I have already done: 1. I have went into Device Manager and un-checked the boxes that said "allow computer to turn off this device to save power".
2. I have went into command prompt and did a netsh winsock reset, followed by restarting my laptop.
3. I have reset my router several times.
4. I have completely removed the wifi connection itself, restarted my computer, and added the wifi connection back on again.
5. I went through my installed programs and uninstalled any that didn't look right or that I didn't think I needed.
6. I have went through my device driver software and made sure they were all up to date, and I have also made sure system updates were installed.
None of these things have fixed the problem.
Does anyone have any suggestions? I could really use the help! Thanks in advance.
Side-note, I have a second wifi connection that is stronger (5G) and I was going to try using that, but my laptop can't even find it to connect to it, even doing a manual set-up. The two phones and other laptop can, though. Anyone have any ideas about that? Thanks!
Facebook
Twitter