Laptop with 1 audio jack, headset with 2 seperate cables for mic and audio

[lemkius]

Hello, I just got my new Genius HS-G500V headset, and it has 2 seperate cables for audio and mic. The probem is that my laptop has only 1 jack with a little headphones and mic icon, so it should be combo. I bought a cheap audio splitter, that has one cable red and one green so it should seperate audio and mic. But when I plug everything in, only one headphone speaker works, and the mic doesn't work at all. So is the problem in the audio splitter or I have to set something up? Thanks for the help!

 

[alexoiu]

Hi, Have you tried something like http/www.amazon.co.uk/Startech-com-3-5mm-Headset-Splitter-Adapter/dp/B004SP0WAQ ?
(4 pin to 2x3 pin)

 

[lemkius]

Mine looks like that http/www.skytech.lt/65344-delock-adapteris-mini-jackm-mini-jackf-p-121682.html, is is the wrong one?

 

[alexoiu]

Is the jack 4 pin (3 rings)?
http/i.alza.cz/ImgW.ashx?fd=f7&cd=MK429l

 

[lemkius]

yes, it has 3 rings

 

[alexoiu]

Can you post a picture of the jack?

 

[lemkius]

https/fbcdn-sphotos-h-a.akamaihd.net/hphotos-ak-xpf1/v/t34.0-12/10965349_901226359908482_845235127_n.jpg?oh=37606c31ad9b0bd68c7093a47f411ffc&oe=54DE7D69&__gda__=1423788468_e2d18769389f541ac413300999f461f7

 

[alexoiu]

It looks right and I think that it should work. What's the laptop model?

 

[lemkius]

Lenovo flex 2-15. I have no idea aswell, will probably just try to give them back. Thanks for the help anyway

 

[alexoiu]

No problem.

 

[brokenanon]

Alright so this might be a little late, but I figured it out anyways Xd
So first open your Realtek Audio Manager the right click that jack button and click "connector retasking" > select "headset"

http/i.imgur.com/gTduUqY.png

BOOM SOLVED!