Laptop won't turnon

May 23, 2018
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Hi. I have a laptop Acer e15. It was working fine...until I tried to turn it on. It turns on fine....n shows the lock screen....but when I press to put my password....the screen just remains red (blank) and i don't know what to do.
 

tmoseley@mtsd

Distinguished
Mar 28, 2011
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check your num lock or caps lock to make sure your keyboard is working. How many memory modules do you have? One could be faulty. Wait...Is it still under warranty? If so call Acer.
 
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