I have an HP Zbook and HP Envy, all Windows 10 pro.
When I shut down, either by start menu or power button, the wifi and mute buttons stay illuminated and fans run full blast.
-Updated MEI after trying the older versions 9.5 to 10
-Set up power options to shut down
-tried the shut down option in CMD.exe to force it
If I pull the battery out, it immediately boots upon inserting the battery back in... I'm at a loss.
When I shut down, either by start menu or power button, the wifi and mute buttons stay illuminated and fans run full blast.
-Updated MEI after trying the older versions 9.5 to 10
-Set up power options to shut down
-tried the shut down option in CMD.exe to force it
If I pull the battery out, it immediately boots upon inserting the battery back in... I'm at a loss.