Laptops touchpad not working and not being detected as hardware (Asus A540LA)

[bobthebuilderr]

Laptop: Asus A540LA

I bought this laptop yesterday, installed windows 10 and the touchpad didnt work (a mouse did).
Ive been through many ''solutions'' like fn+f9.
I cannot install drivers (even those that are meant for w10).
It does not appear in hardware management.
Installing windows 7 didnt work.

When installing drivers it gives the error: ''There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor" (made sure i have full permissions)

 

[webworkings]

It sounds like there is a problem with the Windows 10 installed. You may wish to uninstall it and start over with a different install.

 

[Deepanshu_5]

Laptop: Asus A540LA

I bought this laptop yesterday, installed windows 10 and the touchpad didnt work (a mouse did).
Ive been through many ''solutions'' like fn+f9.
I cannot install drivers (even those that are meant for w10).
It does not appear in hardware management.
Installing windows 7 didnt work.

When installing drivers it gives the error: ''There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor" (made sure i have full permissions)

Did you get the solution for this because I am also facing same issue.

 

[bobthebuilderr]

Laptop: Asus A540LA

I bought this laptop yesterday, installed windows 10 and the touchpad didnt work (a mouse did).
Ive been through many ''solutions'' like fn+f9.
I cannot install drivers (even those that are meant for w10).
It does not appear in hardware management.
Installing windows 7 didnt work.

When installing drivers it gives the error: ''There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor" (made sure i have full permissions)

Did you get the solution for this because I am also facing same issue.

No i didnt, since i cant return it im kinda just dealing with it right now. And installing different windows doesnt work as mentioned. Altho this laptop seems to install a 64 bit os as a 32 bit instead at all times.

 

[webworkings]

If you just bought the laptop, then it should still be under warranty. Contact the manufacturer.