Hi, I have a Dell Latitude 3540 on Windows 10 and I can't get into safe mode.
I hit F8 at boot and it brings me to a screen that has windows defender offline on it. If I either cancel that or let the scan run, it reboots again after.
If I have multiple failed reboots, that also takes me to windows defender offline.
I can't get into windows due to a blue screen each time (I know the problem if I could only get into safe mode to resolve it).
How do I get to the recovery menu instead of windows defender offline?
Any assistance is much appreciated!
I hit F8 at boot and it brings me to a screen that has windows defender offline on it. If I either cancel that or let the scan run, it reboots again after.
If I have multiple failed reboots, that also takes me to windows defender offline.
I can't get into windows due to a blue screen each time (I know the problem if I could only get into safe mode to resolve it).
How do I get to the recovery menu instead of windows defender offline?
Any assistance is much appreciated!