Hi,
Please do try these troubleshooting steps that may help.
- Start by doing a clean install of the graphics card driver.
- Please use the link below for the complete guide to do a clean install of the GPU.
-
http/www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html
- If doing a clean install will not work, do also change some settings in Power Options.
- Open Power Options then click on Change Plan Settings then Change Advanced Power Settings.
- Expand Hard Disk then set Turn off Hard disk after to NEVER.
- Expand Sleep and set Allow hyrbid sleep to OFF.
- Set Hibernate after to NEVER.
- Do also set Sleep Mode to Never.
- Click Apply and OK then test it again and see if the same problem will persist or not.
- Do also make sure that the mouse and keyboard are both set to wake up the laptop.