lenovo yoga 3 pro 1370 freezing if moving screen on network connection

[crazyoga]

lenovo yoga 3 pro 1370, 10 months old, upgraded to W10, installed new drivers, latest BIOS: since a couple of weeks, if I move the screen on any network connection (ethernet or wifi) it freezes. If I disable the Broadcom Network adapter in the device manager everything is fine and can move my screen to tent or tablet mode. Once I enable it boom ! I have seen similar threads where the problem was resolved by reinstalling the network adapter driver, not my case. In fact, I had just restored the system to a January restore point because of a serious booting problem after having installed the latest recommended updates for W10, so I guess this must be somehow connected. Grateful for advice...

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help in solving the issue.
- First, run Windows Update and install all the updates available.
- If this will not work, uninstall/reinstall the Wifi Adapter of the laptop.
- Go to Device Manager and uninstall the Wifi Adapter.
- Once done, download and install the latest driver from Lenovo's Support site.
- Here's the link: http/support.lenovo.com/ph/en/products/laptops-and-netbooks/yoga-series/yoga-3-pro-1370-laptop-lenovo/downloads/DS103939
- Reboot the laptop once the latest driver has been installed.
- After the reboot do test it again and see if the same problem will persist or not.
- Do also install the latest BIOS version for your laptop.
- Here's the link: https/download.lenovo.com/consumer/mobiles/a6cn58ww.exe
- If all these will not work I would suggest reinstalling Windows.

 

[crazyoga]

Thanks Laptop_Nerd, it works !!!

But I must say I am totally baffled as I had done all of this before, including downloading and installing both the latest Broadcom adapter driver and bios. However, and I am writing this because others might have faced the same issue, I am posting what exactly happened during the driver removal and re-installation process

1) I uninstalled the driver and also checked the box ‘delete the driver software for this device’
2) I double clicked on the new driver and followed the instructions
3) BUT at a certain point during the re-installation it asked me if I wanted to ‘uninstall’ the driver which I found strange as I had already uninstalled it from the device manager, so I clicked yes and it said ‘uninstall complete’ or something similar
4) Out of curiosity I launched again the installation of new driver, and this time it installed without asking me whether I would uninstall it
5) Rebooted the system, PROBLEM GONE, but keep monitoring and will post back if anything.


Please do try these troubleshooting steps that may help in solving the issue.
- First, run Windows Update and install all the updates available.
- If this will not work, uninstall/reinstall the Wifi Adapter of the laptop.
- Go to Device Manager and uninstall the Wifi Adapter.
- Once done, download and install the latest driver from Lenovo's Support site.
- Here's the link: http/support.lenovo.com/ph/en/products/laptops-and-netbooks/yoga-series/yoga-3-pro-1370-laptop-lenovo/downloads/DS103939
- Reboot the laptop once the latest driver has been installed.
- After the reboot do test it again and see if the same problem will persist or not.
- Do also install the latest BIOS version for your laptop.
- Here's the link: https/download.lenovo.com/consumer/mobiles/a6cn58ww.exe
- If all these will not work I would suggest reinstalling Windows.

 

[softmountain]

my solution was very simple: after all that fiddling around with system updates and drivers, I decided to open up the laptop, re-seated the broadcom card and cables, and it works !!!!

 

[sadmanshams]

Hey Guys, I did everything -

First I did all the updates

Then I uninstalled the wifi adapter from device manager

Re-installed it - Just like you said

Updated the BIOS also


But STILL The computer keeps freezing when i tilt the screen, and when I disable the adapter, it works ok, but when enabled, it keeps on freezing.

PLEASE tell me what to do !!
A fresh windows setup i can't do as i don't have the original version of the windows with me (Though the computer has Licensed Windows)