Lenovo z580 problems? help?

durlingbryce

Honorable
Dec 5, 2012
1
0
10,510
Hey guys, So about 3 days ago i got the Lenovo Z580 with i5 and nvidia geforce gt635m and i was windows 8 installed. But yesterday I was getting Microsoft office installed and when it was done it said I needed to restart my computer. So I did. When it tried to come on it said the Lenovo words and then the screen goes grey. So i did the one button recovery button beside the power button and it said it was attempting the repair and after about 20 min that failed. so i did the reset where it re installed the OS and that did not help it. What can I do? Has anyone else this problem?