Solved! LG G3 volumn problems

[kboulange]

Recently got a used G3 and was working fine at first then the volumn on the ringtone and vioce notification and all calls became really low so now I miss most of my calls and can barely hear the notifications and callers. Is there some kind of master volumn or some way to turn up the volumn ?

 

[rgd1101]

MERGED QUESTION
Question from kboulange : "LG G3 volumn problems"

Experiencing very low volumn on ringtone and notifications....volumns are set at max in settings. Anyway to turn volumn up across all interfaces (master vol. switch)?

 

[webworkings]

Check the button and make sure it isn't stuck. Also go into "Settings" and check "Volume". It has different ones for the different options. Should none of this help, you may want to look at what apps you installed or updated right before the problem started. It/They may be the cause. Try uninstalling it/them and then restart the phone.

 

[kboulange]

Thanks for your response....tried all that , no help

 

[webworkings]

Have you tried starting it up in "Safe Mode" and testing sounds in there? While you will have limited access in that mode, you would then be able to better tell if it is a software problem (which should not occur in there) or a hardware one.

To get into "Safe Mode" please do the following.

1. First turn off the phone.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.

 

[kboulange]

I did the safe mode showed same volumn levels ....so does that mean its a hardware problem which means my phone is screwed?

 

[webworkings]

Well, it could be within the OS, which can still show in that mode.

You could try saving all personal data from the device and doing a "Hard Reset" to see if that will resolve it. If that doesn't help, then I would say it is hardware. Doesn't mean the phone is done for though. If under warranty you could contact the manufacturer or if not, try a local tech.


NOTE: Doing this will clear 'all' the data on your phone, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the phone.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the phone...

1. Make sure that the phone is actually powered off.

2. Remove your SD card, if there is one in the device.

3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

5. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

6. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

7. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

8. Then press the "Power" button to hard reset the phone.

9. If you took your SD card out in step 2, when the device is up and running again, reinsert the SD card.

 

[kboulange]

Well don't know about all that power button thing as to reset my phone you do it in settings....tried the reset and volumn problem unchanged

 

[webworkings]

The reset in the settings is a tad different, it will usually allow for saving your personal stuff, which isn't what a "Hard Reset" does. It will wipe everything. However, at this point I would suggest a local tech as it seems more of a hardware issue.