i have a dell inspiron 15 r i5-4th gen 6gb ram 2 gb amd raedon. the core problem is games don't work on my laptop even though the laptop is in high performance mode,plugged in.but other laptops with lower configurations are doing fine (ex:i4 3rd gen 4gb ram integrated graphic card).the reason i took a 6GB ram is to accommodate games and it fails to do the only thing i want.i have contacted tech support,i have re-installed the OS once,they advise on updating drivers,removing temporary files etc...but nothing has worked so far.
and also this while contacting dell tech support the pre-boot diagnostics take 18-20 minutes,which twice the tech agents were admitting that it was taking taking too much time but finally after a long wait no errors are shown.
and also this while contacting dell tech support the pre-boot diagnostics take 18-20 minutes,which twice the tech agents were admitting that it was taking taking too much time but finally after a long wait no errors are shown.