Mixed reality usb 3.0 issues

Connor_25

Commendable
May 31, 2016
2
0
1,510
0
Hello everyone , I'm having issues with setting up my Dell visor and have tried looking everywhere for a solution and haven't had any luck, I've just upgraded my pc to meet to requirements to run wmr and when I try to run the wmr portal it tells me to connect the headset to a usb 3.0 superspeed port even though it already is, I have tried updating the USB drivers but they say they already have the best drivers installed , I have tried plugging it into all 4 ports and have had no luck and I have also tried turning usb legacy off / on ect. I also did a fresh install of Windows 10 and it's changed nothing.
My specs are:
ASUS P8Z77-V PRO motherboard
Intel i7 3770k cpu
16gb ddr3 ripjaws ram
Gtx 1060 6gb gpu
I'd really appreciate a response as I'm very eager to get this working asap. Thank you!
 
Did you plug in the USB device into a blue USB port on the back of your system?
http://www.buildcomputers.net/images/xusb-ports.jpg.pagespeed.ic.lu_MRuZzNa.jpg

Try the chipset driver and USB drivers from this site:
https://www.asus.com/Motherboards/P8Z77V_PRO/HelpDesk_Download/

Is the BIOS on Version 2104 or which other version is installed? (enter BIOS to have a look)

Which windows build version is installed? type "winver" in the search/cortana field
 

Connor_25

Commendable
May 31, 2016
2
0
1,510
0

hello , yes i have put it in every port including all of the blue ones, and i have the bios version 0906, i have installed the drivers and still have had no luck , I've also tried running my usb 3.0 host controllers on the asmedia drivers and changing them to Microsoft, no joy.
i have windows version 1803 (OS build 17134. 407)
 
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