Movie disappeared

grammas34

Honorable
Nov 15, 2012
4
0
10,510
Hello,
i inserted movie dvd disc in computer. when ejecting the try came out with no movie in it. it is in the comp somewhere
 

grammas34

Honorable
Nov 15, 2012
4
0
10,510

it is not in the computer tray, It seems to be in the computer somewhere. the tray comes out empty
 

eggbrook

Distinguished
Aug 8, 2011
28
0
18,590



Yes so remove the DVD drive and physically unscrew the top and remove the DVD from the drive. Then replace the drive, they are cheap
 

grammas34

Honorable
Nov 15, 2012
4
0
10,510

I have no idea how this could happen. It is HP computer. I just played a movie now, so it seems ok.
 

Skippy27

Distinguished
Nov 23, 2009
58
0
18,590
I am going to say the laptop was not handled very gently thus causing the DVD to come loose from the drive sometime after you watched it but before you opened the drive.

DVD's get locked on to those drives pretty securely and it is highly unlikely one that was inserted properly just came off while spinning. If that was the case you would have some bad noises and some bad scratches on the bottom of that DVD and some potential damage to the drive itself.