MSI Laptop Help

iFL4K3Y

Honorable
Apr 12, 2012
1
0
10,510
Long story short my laptop (MSI CX61 2QF) crashed while doing a system refresh on Windows 10. Now my laptop is stuck on a loop on the MSI splash screen. I've been on the windows 10 recovery screen and it says 'Unable to reset your PC. A required drive partition is missing'.
I've also been able to see what is on my hard drive and everything has been deleted so I guess that the OS has been deleted too?

My laptop now doesnt go to the Windows recovery screen but straight to the BIOS screen.

Thanks :)
 
Solution
Can you load the MSI factory recovery utility? I think it's either F3 or F9 during system startup. You said everything appeared to be deleted, but hopefully that's not actually the case.