My ACER Aspire 5534 black screen, can hear motor running. Happened shortly after I connected my iPad to laptop to transfer pho

ldkiff

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Jan 19, 2018
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ShortLy after connecting my iPad to my laptop to transfer photos my ACER laptop only has black screen. Could this cause the issue. I have tried disconnecting power and reconnecting to reboot. I have tried fn/ windows key, f5 double screen key.
 

ldkiff

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Jan 19, 2018
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MERGED QUESTION
Question from ldkiff : "Black screen ACER Aspire 5534"

My laptop has a black screen, I can hear motor/ fan running. Blue light is on.
I am a frustrated senior, limited computer knowledge.
Have tried powering down, restarting. Happened shortly after I connected my iPad to transfer photos.
 

ldkiff

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Jan 19, 2018
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Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 
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